Terms and Conditions
Terms and Conditions
Welcome to Zedara, an online marketplace dedicated to providing high-quality, timeless jewelry. By accessing or using our website (www.zedara.com), you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or engaging with the website.
1. Acceptance of Terms
By using this website, you agree to comply with and be bound by these Terms and Conditions, including our Privacy Policy and Return Policy, which govern your access to and use of the services provided by Zedara. If you do not agree to these terms, please do not use this website.
2. Account Registration
To make purchases on our website, you may be required to create an account. By registering, you agree to:
- Provide accurate, current, and complete information about yourself.
- Maintain the security and confidentiality of your account information and password.
- Notify us immediately of any unauthorized use of your account or other security breaches.
You are solely responsible for all activities that occur under your account.
3. Product Information and Availability
While we make every effort to display accurate information regarding our jewelry, including prices, descriptions, and images, we cannot guarantee that the website will be free of errors or inaccuracies. We reserve the right to correct any errors, omissions, or inaccuracies, and to change or update product information without prior notice.
Product Availability: All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you and provide options, such as a full refund or an alternative product.
4. Pricing and Payments
All prices on the website are listed in the currency applicable to your region and are subject to change without notice. Prices do not include applicable taxes, customs duties, or shipping fees, which will be added at checkout.
We accept various forms of payment, including credit cards, debit cards, and PayPal. By placing an order, you authorize us to charge the total amount of your purchase, including taxes and shipping, to your payment method.
Currency and International Orders: If you are ordering from outside your region, you are responsible for any customs duties, taxes, or fees that may apply to your order.
5. Order Confirmation and Processing
After placing an order, you will receive an email confirmation of your purchase. This email confirms that we have received your order, but does not signify our acceptance of your order. A contract is only formed once your payment has been processed and the order has been shipped.
We reserve the right to refuse or cancel orders at any time, including if we suspect fraud or if an item is out of stock.
6. Shipping and Delivery
We offer shipping within certain regions and are committed to delivering your items promptly. Shipping costs will be calculated at checkout based on your location and the shipping method you choose.
Delivery Times: Delivery times are estimated and may vary depending on your location and the shipping method selected. While we strive to meet these timelines, Zedara Jewelry is not liable for delays caused by factors outside our control, such as carrier delays, customs processing, or inclement weather.
International Shipping: If your order is being shipped internationally, customs duties, taxes, and import fees are your responsibility.
7. Returns and Exchanges
Our Return Policy outlines the conditions under which you may return or exchange items purchased from Zedara Jewelry. You can view the full Return Policy on our website. Items must be returned in their original, unused condition, and within the specified return period.
Please note that certain items, such as customized or special-order pieces, are non-returnable.
8. Intellectual Property
All content on the Zedara Jewelry website, including text, graphics, logos, images, and product designs, is the property of Zedara Jewelry and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the website without our explicit consent.
9. Limitation of Liability
To the fullest extent permitted by law, Zedara is not responsible for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website or your purchase of products.
In the event that we are found liable for any damages related to your use of the website, our total liability will be limited to the amount you paid for the product(s) in question.
10. Privacy Policy
By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. We respect your privacy and are committed to protecting your personal data.
11. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Zedara Jewelry is based. Any disputes arising from the use of this website or from purchases made through the website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
13. Force Majeure
Zedara Jewelry shall not be held responsible for any failure to fulfill its obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, labor strikes, government regulations, natural disasters, or shipping delays.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, or if you need assistance with your order, please feel free to contact us at:
Email: suppor@zedara.store